Cancellations & Refunds for Registration will be accepted through Thursday, February 18, 2027 with a full refund less a $175 processing fee.
Registration Cancellations received on or after Friday, February 19, 2027 will not be refunded.
No-shows will not receive a refund. All cancellation requests must be submitted in writing to the COSA SLS Registration and Hotel Support Center. Refunds will be processed within one week of request. NSBA is not responsible for airfare, hotel, or other costs incurred by participants in the event of program or registration cancellation.
If you need to make any changes to your hotel reservation, please contact the COSA Registration & Hotel Support Center or by phone at (800) 616-8210 (U.S. & Canada) or (415) 979-2264 (International). The hotel reservation cancellation deadline is Monday, March 15, 2027. Cancellations on or after Tuesday, March 16, 2027 will forfeit the deposit or will be charged an amount equal to one night’s room and tax.